Hello;

My name is _____________________ from Safety Services. I am not selling anything today. Our records show that you recently took a CPR class from one of our instructors affiliated with our training center. If you have about 5 minutes to spare, I would like to complete a survey with you, would that be ok?

If yes, go on to the survey...

If no, is there a better time that I could call back when you have a few minutes to spare? What date/time would be good for you?

If no again, thanks for your time, we will not contact you again. (make note on the roster)